Rent and Mortgage Relief


Rental Assistance: For financial assistance towards paying rent call Family Supportive Housing Services at 408-926-8885 for guidance or visit Sacred Heart’s website to add a resident’s name to the interest list.

Eviction Moratorium: City of San José’s temporary eviction moratorium extends through August 31, 2020. This prevents tenants from being evicted if they are unable to pay rent due to COVID19. . The order prohibits landlords from evicting tenants for nonpayment of rent and prohibits enforcement of evictions by law enforcement or courts. It also requires tenants to declare in writing, no more than seven days after the rent comes due, that the tenant cannot pay all or part of their rent due to COVID-19.

UPDATE 4/28: As we approach the end of the month, rent is top of mind for many. The countywide moratorium ​on “no-fault” evictions and evictions for non-payment of rent for tenants who have incurred substantial income loss and/or substantial out-of-pocket medical expenses as a result of the COVID-19 pandemic is still in effect.  This moratorium covers all 15 cities and unincorporated areas, and it protects both residential as well as small business tenants. The County has provided some guidance and FAQs.

Tenants can use this form to provide their landlord with documentation of substantial income loss and/or substantial out-of-pocket medical expenses as a result of the COVID-19 pandemic and are encouraged to do so as soon as possible.

Landlords who chose to initiate an eviction for non-payment of rent or a no-fault cause during the moratorium, must provide tenants with a written notice of the reason for the eviction and notice of the tenants’ rights when serving the notice of termination while ​providing resources for rental assistance programs.​


Mortgage Relief: For mortgage relief contact your mortgage servicer. For more information on mortgage relief for loans owned by Fannie Mae or Freddie Mac click here. Additional information is posted on the Federal Housing Finance Agency’s page.

The Federal Housing Finance Agency (FHFA) wants homeowners in forbearance to know they are not required to make lump sum repayments if their mortgages are backed by Fannie Mae or Freddie Mac. In response to the COVID-19 pandemic, Fannie Mae and Freddie Mac gave many borrowers with financial hardships a forbearance option, which is a temporary pause or reduction in their monthly mortgage payments. The missed payments eventually have to be paid back. The FHFA says mortgage servicers will contact borrowers who opted for forbearance to determine if their temporary hardships have been resolved, and to discuss a variety of repayment options. In cases when the hardships have not been resolved, the forbearance plans can be extended.

Governor Gavin Newsom also announced that financial institutions will provide major financial relief for millions of Californians suffering financially as a result of the COVID-19 outbreak. Californians economically impacted by COVID-19 may receive 90-day grace periods to make mortgage payments.